Use and develop systems that promote communication
1. To be able to address the range of communication requirements in own role.
The Learner can:
Review the range of groups and individuals whose communication needs must be addressed in own job role
All of the service users within my work place have communication problem and they need support in order to be able to effectively express themselves. That’s why is it important for me as a one of carers for people with communication problem to be aware of the individual preferred method of communication and also to support all service users to use their preferred method of communication. Service Users have the right to communicate with their own chosen method and their choice should be respected by supporting them. Communication is a basic human right. Without communication service users are unable to realize and exercise their rights. All service users have their right to “freedom of expression” (Human Rights Act 1998). If they would not be able to communicate their rights would be denied.
In order to be able to communicate with each individual in my work place (Residential Care Home for adults with learning difficulties) I first have to get to know each of the individual as well as their preferred method of communication.
Family and friends.
1.2 Explain how to support effective communication within own job role
Within my work place I always try my best to establish the communication needs of the service users provide appropriate support and ensure any equipment they may need to communicate is available. Promote individuals rights. Individuals have the right to communicate with their own chosen method and their choice should be respected. Individual’s needs, ability and preferences should be considered even before any support can be given. I take part in initial assessments to...