Rights of an individual
Each of these is important...
* Service user rights (To have access to information about them self)
* To be respected.
* To be treated equally and not be discriminated against.
* To be given privacy.
* To be cared for in a way that meets their needs and takes account of choices.
* To be treated as an individual.
* To be treated in a dignified way.
* To be able to communicate using preferred methods.
* To be protected from danger or harm.
A ‘supportive’ professional relationship with an adult service user should include the following...
Confidentiality- Protecting information that has been given in trust: Not leaving files around or emails open for other patients to see.
Maintaining Privacy- Ensuring an individual has their own space no matter what the situation: Making sure the curtains are securely drawn when examining a patient in a hospital bed.
Non-Judgemental- Having an open mind about an individual: Not to make an impression about a person based on other people’s opinions.
Advocacy- Speaking on behalf of someone who cannot speak for themselves: Making a complaint on behalf of an older person who may be confused.
Helping- Willingness to assist: Collecting a prescription from the doctor for a patient.
Enabling- Removing an obstacle: Moving chairs out of the way so that a wheelchair user can push themselves to a table.
Promoting Rights- Making sure an individual’s rights are not put at risk because of their care needs: People with learning disabilities also have the right to make their own choices.
Empowering- Giving someone the power to make decisions for themselves: Involving an elderly service user in a care home in planning their own daily routine.
Making Choices- Being able to use their own preferences from a range of choices: A doctor explaining the different types of treatment available to a patient, and the patient deciding on their treatment of choice.