Operation and logistic management
DEFINITION OF STRATEGY:
The pattern of most important objectives, goals and purposes and the fundamentals, plans, policies and philosophies for achieving those goals, that are declared in such a way as to define what business the firm is engaged in, and what kind of organization it is or would like to be.
Operations managementis an area of business concerned with the production of goods and services, and involves the responsibility of ensuring thatbusiness operationsareefficientin terms of using as little resource as needed, andeffectivein terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labors and energy) into outputs (in the form of goods and services).
There are two types of operations strategy: They have a particular essence, a blend or fusion of building blocks that give each a unique composition customized to the embeddedness of the situation; and These various operations strategies have a number of tactical factors or contingency issues that influence the deployment of the strategy and also act as management levers to enhance its competitive ability. The operations strategy cannot be designed in a vacuum. It must be linked to the customers and other parts of the enterprise and the supply network. (Alan Rushton and John Oxley 1989) The operations strategy has an important role in coordinating the operational goals to those of the organization. However, the objectives will change over time; hence the need for the operations strategy to anticipate future needs. In this way it acts as a portfolio that can adopt to the changing product and the service combination needs of the final customer.
SUCCESS FOR OPERATION STRATEGY:
The keys to competitive success for the operations strategy lie in: To know the requirement...