NVQ Unit 4 – 2.1, 2.2
Tech Cert Unit 5 – 2.1, 2.2
Case study one:
You are a support worker for Mrs. Ahmed who is 89, physically frail and lives alone. She has diabetes. Mrs. Ahmed wants to eat foods that are not suitable for her medical condition, and ask you to shop for her as she is not able to get to the shop herself.
1. Describe the difficulties for you in exercising your duty of care and upholding Mrs. Ahmed’s right to choose.
Answer: Explain to Mrs. Ahmed her medical condition in a calm and polite manner and the restrictions on certain types of she may be required to avoid. At the same time, I’m quite happy to check with the GP or Nurse to find out any alternative options that may be available on the market that I could get for her as a substitute for the foods she enjoys
This way I did uphold Mrs. Ahmed wishes by finding alternative foods for her, for her own best interests.
2. Where could you go to get advice, information and support to deal with the dilemma?
Answer: Since she lives on her own, I assume she is in domiciliary care or home care. First I would check her care plan. Then if I’m not satisfied with that, I would contact my agency to learn a bit more background information about the client. Lastly, I would contact the GP or Nurse in charge of her to get a deeper insight about the client. After these steps I would record everything I have learned on her care plan for the other staff to reference.
Case Study Two
Leon Quashie live in support housing. He has learning disabilities. You are his support worker. Leon tells you that he has new friend who comes to his home and plays on his games console. A few day later you notice that he game consoles is missing. Leon tells you his new friend has borrowed it.
1. Describe the difficulties for you in exercising your duty of care to Leon and upholding his rights.
Answer: I will sit him down, calmly and politely speak to Leon. About what he feel not...