August 5, 2015.
Mr. / Ms.…………………
Greenfield Community College.
Dear Mr. / Ms…………………….
The goal of Easy to Be Green is to provide our clients with the most efficient and prompt service possible. We appreciate you for choosing us! We assure and promise that we always offer the best design and install energy-efficient heating, cooling, and insulation systems in both new and existing buildings.
My name is Mr. Renel Azulphar; I am the sales Manager at Easy to Be Green. We have received your letter requesting a change in the location of a venting apparatus to accommodate a change in the campus’s overall design plan. We have done a hard word on your request even though it has come two weeks after the date specified in the contract and a month before the planned beginning of the installation.
We are, therefore, sorry to inform you that the change can not be made because there is a zoning restriction on this kind of venting location you have requested. Our company naturally has a policy against violating zoning restrictions.
We are sorry for the inconvenient and would like to arrange a meeting with you to revise the project scheme hoping that we can find a solution to this issue. We will be happy to be of service and should we be able to work for you in any other request, please contact us. We appreciate you being a loyal client of our company, and your satisfaction is very important to us. We look forward to continue to do business with you!
Mr. Renel Azulphar